Rewards Questions

I have a Rewards card. What will happen to my rewards points?

The Rewards Program is a SchoolsFirst FCU program and your points balance will remain the same and be automatically linked to your new card.

How can I check my Rewards card points balance?

Access your Rewards points with the click of a button when you log in to Online Banking. Once you’re logged into Online Banking, simply click ‘Redeem Points’ under the Rewards Points column on the left-hand side. The link will take you directly to the redemption site where you will be automatically logged in and ready to browse or redeem your points for great rewards.

Will the benefits of the Rewards Credit Card change?

The Rewards credit card will retain all of the benefits currently offered but we’re enhancing the card with additional travel-centric features. Personal Concierge, Personal Travel Advisor, and the Luxury Hotel & Resorts Program are among the new features offered on your card. There is no change to your credit limit and still no annual fee.

How will my new MasterCard appear in online banking and on the mobile app?

Roughly one week prior to receiving your new MasterCard credit card in the mail, it will appear in online banking. Until you receive your new card in the mail and are able to activate it:

 

    •    >> Any transactions made on your existing Visa® credit card will automatically transfer to your new MasterCard credit card account.

 

    •    >> Although a credit limit may be shown with each listed credit card account, your original credit limit is unchanged.

 

    •    >> You may pay your bill by clicking on the link for either the existing or new credit card account. Your payment will ultimately be applied to your new credit card account.

 

Once you activate your new card, your old card will become inactive and its account information will no longer appear separately in Online Banking after approximately one week.

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